A welcoming voice for your incoming calls, configured around your business. Natural conversation, thoughtful intake, and help with bookings, with setup and ongoing care handled by us.
Listen to the question. Make room for the details. Help the caller take the next step, with a voice that represents your business.
A warm, expressive welcome. Room to speak, interrupt, and ask another question.
Illustrative plumbing call. Not a live demo.
Conversational voice AI, business-specific knowledge, and supported integrations work together to handle the call from greeting through the agreed next step.
Real-time voice interaction gives callers room to interrupt, clarify, or change direction. The conversation can continue while information is checked. We tailor tone and pace and confirm the languages your customers need.
Your services, hours, service area, FAQs, and approved pricing guidance shape the answers. Intake questions collect useful details, while defined boundaries guide when to clarify, take a message, or involve your team.
Supported calendar connections check availability and book within your rules. Agreed CRM connections send customer details and call notes to the right place. We confirm software compatibility and permitted actions before setup.
Use it as your main receptionist, support during busy periods, or coverage after hours. We configure forwarding, coverage hours, transfer rules, and a message-taking fallback when your team is unavailable.
Coming soon · Business texting
Texting is the next part of Lead Shepherd: a way for customers to get answers, keep appointment details handy, and stay connected to your business.
Planned two-way texting will use your business information to answer questions and capture inquiries, with a handoff when your team needs to step in.
Incoming texts · Helpful linksBooking confirmations and reminders will help customers remember when and where to arrive. Supported calendar connections will keep messages aligned with the booking.
Confirmations · RemindersShort call summaries and priority-lead alerts will put the next action in your hands, without making you stop to read a full transcript.
Owner summaries · Urgent lead alertsWe handle the configuration and ongoing operation. You review the experience, tell us what needs to change, and stay focused on your business.
Your services, hours, FAQs, booking rules, and the calls you want handled.
Voice, intake, call routing, and agreed calendar or CRM connections.
Try real scenarios before launch. Setup is billed upon delivery of your working system.
Ongoing monitoring and minor adjustments, with larger changes quoted separately.
A clear view of your service, with Lead Shepherd taking care of the changes.
Review caller details, concise summaries, and what happened next.
Track monthly technology spend, view invoices, and manage payments.
See your current setup and request adjustments. We apply and test the updates.
Hear how your business could sound on the other end of the line. We’ll walk through your needs, demonstrate the receptionist, and provide a clear quote before you commit.